MONEY BACK GUARANTEE

Pay in installments with KLARNA

MONEY BACK GUARANTEE

Pay in installments with KLARNA

Contact Us 

Questions? We’ve got you. Our team responds within 24 hours (usually much faster), and you can text us anytime to chat in real time with real hairstylists who can help you get the most out of your tools.

We're happy to help!

Questions, concerns...? We want to help. Send us a message below

Thanks for contacting us. We'll get back to you as soon as possible.

FAQs

Have a quick question?
Check our FAQs for a quick answer

Office

8000 W Sunset Blvd. 
West Hollywood, CA 90046

Email us

support@shoptrademarkbeauty.com

Call or Text Us

Phone: 424-274-3760 
10:00AM - 5:00PM PT

Frequently asked questions

When will my order ship?

Orders typically ship within 1–2 business days. You’ll receive tracking as soon as your order is on the way.

Can I change or cancel my order after placing it?

We move fast! If you need to make a change, contact us as soon as possible and we’ll do our best to help.

What is your return policy?

We accept returns within our return window. Full details can be found on our Returns page.

What if my tool arrives damaged or stops working?

Reach out to us and we’ll make it right. We’re here to help.

Where are your products made?

Our products are designed in-house and responsibly manufactured with trusted partners.